Home > Cameras, memory > Scam Watch: Beware “High Speed Error Free SD Cards”

Scam Watch: Beware “High Speed Error Free SD Cards”

March 3rd, 2009

I recently purchased the excellent Fujifilm F60fd Finepix camera for my son at the excellent price of $150 after rebate, but made a big mistake after following a favorable price advertisement using Google search.   Even though I knew that Google does not do a good job screening for questionable merchants appearing in regular and paid results always seems like something of an endorsement and this was my first mistake.

My second mistake was to let the salesperson at Broadway Photo (who also appear to operate under several other names and websites online) explain to me that the camera needed an expensive “High Speed Error Free” SD Card and special battery to replace the one that came with the camera.   This was a gift and therefore I had not done any research myself and needed to get the order going immediately so I went with the recommendation.

The “high speed error free” SD card and battery were both overpriced – in fact they didn’t charge me the quoted prices anyway, and this added  $109 to the cost of the camera.  Although I was foolish not to have checked for online complaints against Broadway and checked to see if this really was needed, I was short on time and they had already delayed my order telling me I needed to call in to clarify something.

My credit card company can help resolve this but it’ll take a lot of paperwork, so the take away from this is pretty obvious – before making online purchases you should:

1) Check the merchant to see if they have a lot of complaints.   If they do, do NOT buy from them.

2) Do not buy any parts or accessories without at least a bit of research to confirm they are needed for your device.

  1. ariadne
    April 13th, 2009 at 08:39 | #1

    I had a similar experience with Need4Digital.com. I bought a Canon digital camera body tere and then read the fine print on my “receipt” which said additional charges may be applied and I’d get my final total on the statement inclluded in my shipment. When I called to get my final total, they started scamming me about the batteries (I had my choice of 30 minute, 2 hour, and 5 hour lifespans, which don’t even exist in Canon batteries) and the SD-”error free” card. I was at my computer while on the phone and looked up bpth. When I said, Why do I get the feeling you’re scamming me” he hung up on me. I called back later to cancel my order and the rep said it had already been canceled.

    Need4Digital.com is a scam (though if you can get them to sell just the camera body, it’s only $225!)

  2. Ignatzh
    April 28th, 2009 at 14:08 | #2

    I just had the same experience with Broadway Photo, and will never use them again – thinking about filing a report with the FTC as well. I ordered two Panasonic digital cameras, original order $900 or so, and got a call “to confirm my order” that ended up with a hard sell for the “secure” SD cards that the guy said I needed, that the batteries I ordered where inadequate, and a even tried to tell me that I needed to pay for UPS insurance for the package (I declined). In the end the order had jumped by almost a grand. I told him to shove the whole order and canceled it. Really stupid on their part, in such a competitive business, to try to scam people.

  3. May 1st, 2009 at 17:00 | #3

    Ignatzh you were smarter than me to go elsewhere. I wound up arguing with them to credit me back $50 which was the best I could do other than hassle with a card complaint, though I feel bad for letting them off the hook on this. I still probably overpaid for the battery pack and SD card by about $20 compared to comparable merchandise.

    Moral of the story is probably to buy from the big players unless you find a much cheaper deal, and if so be very cautious about the upselling.

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